# CommandIQ ## Consumer PRODUCT Guide Taking home network performance and control to another level CommandIQ gives you easy access to a snapshot view of your home or small business network. Through the app, you can view all the connected devices on your network, set up parental controls or a guest network, change your SSID and password and more. CommandIQ puts you in charge! ## Table of contents 1. App Installation 2. App setup 3. Parental control (basic) 4. Main dashboard 5. Guest network 6. Settings 7. Network usage 8. Network map 9. Bandwidth test --- ## CommandIQ ### One app to rule them all! Welcome to the future! The GigaSpire BLAST is the ultimate Wi-Fi system. To begin, download the CommandIQ App from the Apple App Store or Google Play and install it onto your phone or tablet. ### App Installation Control your internet and devices View and manage connectivity of all your devices **Let's Get Started** **STEP 1** Tap “Let’s Get Started” If you forget the password to access your CommandIQ app, select “Forgot Password?” to reset and access your account. **STEP 2** Enter basic personal information. The password you enter here will be the password you use to log in to the app. I accept the terms & conditions & privacy policy **Sign Up** **STEP 3** Scan the QR code Your system will have a sticker on the side or bottom. Simply tap the icon and scan the QR code. Alternately, you can enter the MAC address and serial number also found on that same sticker. **STEP 4** Name the network and create a password If you are setting up your home network for the first time, you can assign a name and password for your Wi-Fi network. --- ### Main Dashboard This is the home screen you’ll see every time you open the app. The dashboard gives you complete control over the devices in your home. From the dashboard you can: - Create profiles for people and places in your home - Connect new devices - Set up a guest network - Enable new services like Alexa, ProtectIQ The “My Network” at the top of the dashboard is where you can: - Access your Wi-Fi network settings - Run a bandwidth test - View all connected devices - Disable services You can also access a list of these connected devices, by selecting “Things” from main dashboard or in the tool bar at the bottom. --- ### Settings **Account** **App Passcode** **Biometric Login** **Language** **Things to try with Alexa** **Privacy Policy** A world of customization is available to you. **Account Name** This will allow you to update the name shown on your app and the login password. **Language** Choose your preferred language. **Alerts** To receive notifications from the app, leave this in the ON position. You can set a PIN in lieu of an app login password. **Contact Support** Gives you quick access to support contact details. **Logout** Provides the ability to log out of the app. --- ### My Network With the advanced features in CommandIQ, you can tailor your internet to fit your life. **People** Connect your Things (devices) with people in your home network. This allows you to set parental controls, content filters, time limits and so much more. **Places** Places are a great way to tailor your Wi-Fi to devices connecting to a specific area in your home like an office, media room, patio or game room. This allows you to optimize your Wi-Fi performance by being able to pause internet access to devices in locations that don’t need to be connected. **Things** You can easily find your network details here to connect a new device to your Wi-Fi. **Network** Add a guest network at any time and keep your main Wi-Fi network and data safe. You can set a duration and even text the Wi-Fi network name and password to your visitors. **MESH (SAT)** Extend the reach of your Wi-Fi network by connecting a new mesh unit. **EXPERIENCEIQ: PARENTAL CONTROL (ENHANCED)** Provides the ability to set profiles, assign devices, schedule offline time, add content filters, app filters. --- ## Parental Control (basic) ### To create a content control profile: 1. From the home screen, select the “People” tab to create a new profile. 2. Enter the name for the profile in the box and select the devices you would like to add to this profile. 3. Select “Done” at the top of the screen. ## Once the profile is created you can do the following: 1. Tap “Edit” in the profile and add a picture if desired. 2. Swipe the internet access toggle off to pause all devices connected to this profile. 3. Set time limit schedules to turn internet access off for all devices in a profile during specific times and days. 4. To bring devices back online swipe the toggle back on. 5. Tap “Edit” and “Add” to add more devices to this profile. 6. Tap the red minus icon to remove devices from this profile. **Note**: If a device has the CommandIQ App, do not add it to a profile, as you may inadvertently cut off your access to these controls. --- ### Device List ## Creating and managing a list of devices is as easy as 1-2-3. “Things” allows you to see the devices connected to your network. Tap on a device to see additional details including: 1. Device name 2. Signal strength 3. Internet usage ### Device details Manage all your devices. The device details screen will show the device name at the top of the screen followed by a chart that indicates the amount of data that was used by the device over a period of time. --- ### Network Usage Keep track and monitor the usage for each device. Network usage is organized by device. From this view, you can see basic information about usage from each Wi-Fi connected device on your network, including: 1. Device identification and whether the device is connected to Wi-Fi. 2. What network device it is connected to. 3. Network usage. 4. The amount of data that has been used by this device. 5. Network usage is updated each time you run a bandwidth test through the app. --- ### Network Map From the dashboard, you can select “My Network.” This will show any units connected in your network. Next, tap into your Wi-Fi network from the “Networks” tab. From here, tap into the “Map” section to view devices connected to your system. --- ### Bandwidth Test Download: 361 Mbps Upload: 46.9 Mbps Ping: 12 ms The easiest way to run a bandwidth test is by tapping into “My Network” and then “Bandwidth Test” icon. Then simply tap the Run Test button. The speed test will first run between the GigaSpire BLAST and the Internet and then will conduct a speed test between any mesh units and the GigaSpire BLAST. Results will show as a notification and update at this location.